Frequently Asked Questions

Get answers to common questions about Retwist Basic.

Most clients return every 4–6 weeks to maintain neat roots and reduce buildup. Timing varies by hair growth rate, lifestyle, and desired look. Your stylist will recommend a personalized schedule during consultation to preserve loc health and style longevity.

No — Retwist Basic does not include rope twists or complex techniques. It covers shampoo, conditioning, and a basic barrel retwist. If you want rope twists or more intricate styling, please book the appropriate service or consult with your stylist for available upgrades.

Most Retwist Basic appointments last between 60 and 120 minutes, depending on loc thickness, length, and scalp condition. Your stylist will give a more precise time estimate when assessing your hair. Arrive relaxed and ready for a personalized service.

You don’t need to pre-wash — the service includes shampoo and conditioning. Arriving with dry or lightly dirty hair is fine. Avoid heavy oils or hard-to-remove products so the stylist can effectively cleanse and retwist for best results.

Sleep on a satin pillowcase or bonnet, avoid heavy creams at the roots, and use a light moisturizing spray as needed. Limit excessive pulling or tight styles to prevent frizz. Follow your stylist’s specific product and care recommendations for lasting retwist results.

Yes, many clients add deep treatments, color, or styling upgrades but availability depends on appointment length and stylist schedule. Please inform us when booking or consult during check-in so we can accommodate add-ons, adjust time, and provide accurate pricing.