Frequently Asked Questions

Get answers to common questions about Sisterlocks: Shampoo & Basic Style Only.

Typically 45 to 90 minutes depending on length, density and chosen basic style. We assess your Sisterlocks on arrival and focus on gentle cleansing, conditioning and a tidy finish. Longer sessions may be required for very thick or long hair.

This service includes a hydrating conditioner designed for Sisterlocks to restore moisture and shine. It’s not a heavy deep treatment; book an add-on or deep conditioning service if you need intensive repair or prolonged hydration.

Yes—basic protective styles such as low buns, simple updos, or defined parting are included when feasible. More intricate or time-consuming protective styles require a separate service or add-on to ensure longevity without compromising lock integrity.

Many clients book every 2–4 weeks to maintain cleanliness and neatness; however schedules vary by lifestyle and scalp needs. We recommend personalized intervals during consultation to balance maintenance, retightening cycles and scalp health.

No—our experienced stylists use techniques and products that protect lock structure during cleansing and styling. Light manipulation for basic styling is safe, but avoid excessive tension or heavy manipulation between professional maintenance appointments.

Yes, we use professional, residue-free shampoos and conditioners formulated for locs and natural hair. Products are chosen to cleanse, hydrate and protect without buildup, ensuring healthy Sisterlocks and easy maintenance between salon visits.